Refund policy

At Happy Haat, customer satisfaction is important to us.

🔁 Return Eligibility

  • Returns are accepted within 7 days of delivery.

  • Product must be unused, unwashed, and in original packaging.

  • Proof of purchase is required.

📦 Damaged or Wrong Product
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear images and an unboxing video for verification.

💳 Refund Process

  • After inspection and approval, refund will be processed within 5–7 business days.

  • Refund will be credited to the original payment method.

  • COD orders will receive refund via bank transfer.

❌ Non-Returnable Items

  • Used products

  • Items damaged by customer

  • Products without original packaging

Happy Haat reserves the right to deny returns if the product does not meet our return conditions.